Agent Executive - Sidoarjo

Join KB Finansia Multi Finance as an Agent Executive in Sidoarjo and become part of a dynamic team dedicated to delivering exceptional financial solutions. This role offers a unique opportunity to grow your career in the finance sector while making a tangible impact on your community. As an Agent Executive, you'll be at the forefront of helping customers access credit facilities, from motorcycles to home loans, and more. Our office in Sidoarjo is a vibrant hub of activity, and we're looking for someone who thrives in a fast-paced environment.

KB Finansia Multi Finance is a trusted name in the finance industry, known for our commitment to customer satisfaction and our innovative approach to financial services. We believe in empowering our employees to achieve their full potential, and we offer a comprehensive benefits package that includes competitive salaries, professional development opportunities, and a supportive work culture.

In this role, you'll be responsible for building and maintaining strong relationships with customers, providing them with accurate and timely information about our products and services, and helping them navigate the loan application process. You'll use our proprietary CRM system to track customer interactions and ensure that our sales targets are met. This is a great opportunity to leverage your sales and customer service skills in a supportive and rewarding environment.

📋 Tanggung Jawab Pekerjaan

• Build and maintain strong relationships with customers to understand their financial needs and provide tailored solutions.
• Provide accurate and timely information about our products and services to help customers make informed decisions.
• Assist customers in completing loan applications, ensuring all necessary documentation is gathered and submitted.
• Use our CRM system to track customer interactions, sales targets, and performance metrics.
• Collaborate with the sales and credit teams to ensure a smooth and efficient loan approval process.
• Attend regular training sessions and workshops to stay up-to-date with industry trends and best practices.
• Achieve and exceed monthly and quarterly sales targets to contribute to the team's success.
• Provide exceptional customer service, addressing any concerns or issues promptly and professionally.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in sales or customer service, preferably in the finance or automotive industry.
• Strong communication and interpersonal skills to build and maintain customer relationships.
• Proficient in using CRM systems, such as Salesforce or Microsoft Dynamics.
• Familiarity with Indonesian banking and finance regulations.
• Ability to work independently and as part of a team in a fast-paced environment.
• Strong problem-solving skills and attention to detail.
• Bachelor's degree in Business Administration, Finance, or a related field.
• Valid Indonesian ID card and driving license.

🛠️ Keahlian

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