Branch Manager

Up Urban Mandiri · 📍 Tenggarong, Kalimantan Timur · Diposting 2026-10-10
FULL_TIME⭐ TERVERIFIKASI
Rp 15.000.000 – Rp 20.000.000 per month

Up Urban Mandiri is seeking a dynamic and experienced Branch Manager to join our team in Tenggarong, Kalimantan Timur. This is an exciting opportunity to lead and manage our branch operations with a focus on customer satisfaction and business growth.

As a Branch Manager, you will play a crucial role in driving the success of our branch by overseeing daily operations, managing staff, and ensuring that our customers receive the best service possible.

If you are a highly motivated professional with a strong background in management and a passion for customer service, we encourage you to apply.

📋 Tanggung Jawab Pekerjaan

Tanggung Jawab:

  • Oversee daily branch operations to ensure smooth and efficient service delivery.
  • Manage and mentor a team of staff to achieve branch targets and goals.
  • Ensure compliance with company policies, procedures, and regulations.
  • Develop and implement strategies to improve customer satisfaction and retention.
  • Monitor branch performance and provide regular reports to the regional manager.
  • Handle customer complaints and resolve issues in a timely and professional manner.
  • Promote and sell company products and services to existing and potential customers.
  • Participate in training and development programs to enhance skills and knowledge.

    • 🎓 Kualifikasi & Syarat

    Kualifikasi:

  • Bachelor's degree in Business Administration, Management, or a related field.
  • Minimum of 5 years of experience in a managerial role, preferably in a similar industry.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal skills.
  • Proven track record of achieving sales targets and improving customer satisfaction.
  • Familiarity with branch operations and customer service best practices.
  • Ability to work well under pressure and meet tight deadlines.
  • Fluency in Indonesian and English is a plus.

    • 🛠️ Keahlian

    LeadershipTeam ManagementCustomer ServiceSalesCommunicationProblem-Solving
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