Owner Relations Specialist - Hospitality & Leisure (Contract)

Join Mirah Hospitality and Leisure, a premier hospitality and leisure company in Bali, as our Owner Relations Specialist. This contract-based role is perfect for fresh graduates or early-career professionals eager to build a rewarding career in the dynamic world of hospitality and leisure. In this role, you'll be responsible for maintaining and enhancing relationships with property owners, ensuring their properties are well-managed and their interests are protected. You'll work closely with property managers, maintenance teams, and other stakeholders to address any issues and ensure smooth operations. This is an exciting opportunity to gain valuable experience in the hospitality industry while contributing to the success of Mirah Hospitality and Leisure.

As an Owner Relations Specialist at Mirah Hospitality and Leisure, you'll play a crucial role in ensuring that our property owners' interests are always at the forefront. You'll be responsible for regular communication, conflict resolution, and ensuring that all properties are in top condition. This role offers a unique blend of administrative and interpersonal skills, making it ideal for those looking to start their careers in a fast-paced and rewarding environment. Join us in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung, and be part of a team that values innovation, excellence, and a strong sense of community.

📋 Tanggung Jawab Pekerjaan

• Build and maintain strong relationships with property owners to ensure their satisfaction and loyalty.
• Coordinate with property managers and maintenance teams to address any issues or concerns raised by owners.
• Conduct regular inspections of properties to ensure they meet the required standards and regulations.
• Prepare and distribute monthly reports to owners, highlighting property performance and any areas for improvement.
• Assist in the development and implementation of owner communication strategies to enhance engagement and satisfaction.
• Attend and participate in owner meetings and events to build a strong sense of community and trust.
• Provide exceptional customer service to owners, addressing their needs and concerns promptly and professionally.
• Stay updated on industry trends and best practices to continuously improve the quality of services provided to owners.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 1-2 years of experience in a related role, preferably in the hospitality or real estate industry.
• Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships.
• Strong organizational and problem-solving skills, with the ability to work well under pressure.
• Proficiency in using Microsoft Office Suite, including Excel, Word, and Outlook.
• Familiarity with property management software such as Yardi or OnQ is a plus.
• Ability to travel to various locations within Bali as needed.
• Fluent in both English and Bahasa Indonesia.

🛠️ Keahlian

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